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CRE Professionals Keeping Pace with Changes
More than half of BOMA International members surveyed for a recent technology report consider themselves as keeping pace with changes
in technology. More than 600 respondents were asked how they’re adapting to the pace of technological change in the commercial real
estate industry in the BOMA International and Building Engines survey.
Read the full Commercial Real Estate Technology Trends 2018 survey results ( bit.ly/2LTz Yzn) and more on this topic ( bit.ly/2vHs3KA).
Owners and asset managers stand to profit most from technology solutions that
better address the breadth and strategic perspective of their roles.
Early adoption is crucial for technology in CRE: Achievers are four times more
likely than Trailers to try new solutions as soon as they're available.
Achievers spend appropriately on technology, while Trailers tend to under-invest
in tools that would help them operate better.
Achievers have different priorities when purchasing technology than Trailers.
Achievers are the least likely to select technology solutions at the property level.
Achievers deploy “highly effective” solutions for more than half of operational
functions, and they do so four times as frequently as Trailers.
Time and resource constraints are the largest obstacle to replacing
underperforming CRE technology solutions.
More than half of CRE professionals expect artificial intelligence/machine
learning and drone technologies to have a significant or profound impact on the
future of the industry.
“Lots of times managers don’t
directly control the budget – so
that’s a challenge in itself – but
even when they do, it’s not
easy to project the payback on
a technology solution”
compared to more traditional
solutions where it’s easier to
see how much will be saved.
—Phil Mobley, vice chair of the BOMA
Technology Committee and head of
research for Building Engines
59% consider themselves Maintainers, or property profes-
sionals who are keeping pace with changes in technology but
aren’t early adopters
23% self-identify as Achievers, property professionals who
are ahead of the curve at adopting technology and deploying
18% say they are Trailers, property professionals who are
lagging behind industry averages when it comes to technology
adoption rates and results