Don’t just cross your fingers – take these actions recommended
No one wants to think about it, but building owners need to face reality: workplace violence is everywhere. Every week an average of 20 employees in the U.S. are murdered and 18,000 are assaulted while at work, according
to the National Institute for Occupational Safety and Health (NIOSH).
The Department of Labor estimates that some 2 million people are
the victims of workplace violence each year – and those are only the
Although many factors are involved, the uncomfortable truth is that
any workplace can have a violent incident. Having plans in place can
deter or mitigate the effects of such altercations.
Learn the steps you can take to prevent violence.
The Triggers of Violence
When people hear “workplace violence,” many picture a shooter or terrorist, but behaviors
ranging from verbal abuse, harassment, stalking, bullying, and threats of physical assault are all
forms of workplace violence.
Eugene Ferraro, chief ethics officer and founder of risk consulting firm Convercent, Inc., says
that understanding the motivation of aggressive people and their triggers is important. Feeling
out of control is the most common impetus.
“The driver in these incidents is an attempt to restore control,” he says. “Violence is a form of
regaining power, and violence in the workplace is an attempt to restore that order. Individuals
rationalize that force or physical intimidation will put them in control.”
BY JENNA M. AKER
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