everyone else, Hendrix stresses,
focusing on recognizing the differ-
ences and embracing them.
“The interesting thing about
the time that we live in is that we
are much more tuned in to relish-
ing the differences of the genera-
tions. We’re creating a much more
diverse work environment, so
we need to continue what we’re
Stanley mimics that sentiment,
noting that every person has some-
thing of value to add.
Generations working together
need to focus on convening, collaboration and cultivation. From the
top down, leadership must encourage people to learn and explore
new approaches that can help the
“People who have the experi-
ence on the more senior side of
the table should work with those
who are relatively new to the
industry who have developed
the technical skills but don’t
necessarily have knowledge
related to facilities management,”
Stanley recommends. “It’s the
perfect opportunity for marrying
that skill set in a way that really
helps the organization become a
lot more powerful and more com-
petitive in the marketplace.”
One area to consider bringing
together generations is in how
technology is used in the organization. Gen Z doesn’t consider themselves tech-savvy; they’ve grown
up using technology and don’t
know another way. For an organization to stay competitive, make
sure you offer the tools and technology as well as unique benefits
that will attract and retain these
young employees, Schorr says.
To ensure a continuous pipeline
of facilities management profes-
sionals, organizations need to
be attuned to what younger
“Facilities management pro-
vides a very attractive opportunity
for those who are seeking a new
career in terms of its versatility and
opportunity to be able to advance
in an organization,” Stanley says.
Organizations typically focus
their investment and expenses in
n Real estate
n Human capital
Facilities management brings
all three together. “It’s where the
workforce and the workplace can
meet up in a way to advance an
organization,” she notes. “The true
change leaders are those that are
coming in now and can change the
future. Those that can rise up to
that challenge will lead the industry forward.” B
Valerie Dennis Craven (valerie.
firstname.lastname@example.org) is editor-
in-chief of BUILDINGS.
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